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Continue ShoppingAt Sajer Dokan, we respect and value the privacy of our customers. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices available to you when you use our website and services.
By using the Sajer Dokan website, you acknowledge and agree to the practices described in this Privacy Policy.
When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:
Full name
Email address
Phone number
Delivery/shipping address
Billing information
Order and transaction details
Information you provide when contacting customer support
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on the website
Referring website or source
General website usage information
This information helps us understand how customers use our website and improve our services.
We may use the information we collect for the following purposes:
To process and fulfill your orders.
To arrange product delivery.
To communicate with you regarding your order.
To provide customer support.
To process payments through available payment methods.
To verify customer and order information when necessary.
To improve our website, products, services, and overall shopping experience.
To send information about promotions, offers, new products, or services where permitted.
To detect and prevent fraudulent, unauthorized, or potentially harmful activities.
To comply with applicable legal and regulatory requirements.
Payments made through third-party payment gateways may be processed directly by the respective payment service provider.
Sajer Dokan generally does not store complete payment card information on our own servers. Payment information may be collected and processed by authorized payment service providers according to their own privacy policies and security practices.
We do not sell or rent customers' personal information to third parties.
However, we may share necessary information with trusted service providers when required to operate our business and fulfill your orders. These may include:
Payment gateway providers
Courier and delivery partners
Website hosting and technical service providers
Analytics and marketing service providers
Customer support or communication service providers
We only share information that is reasonably necessary for the relevant service or business purpose.
We may also disclose information where required by applicable law, legal proceedings, government authorities, or to protect the rights, safety, and security of Sajer Dokan, our customers, or others.
Sajer Dokan may use cookies and similar technologies to improve website functionality, remember user preferences, understand website traffic, and provide a better shopping experience.
Cookies may help us:
Keep products in your shopping cart.
Remember your preferences.
Understand how visitors use our website.
Improve website performance and functionality.
Measure marketing and advertising effectiveness.
You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of our website.
We take reasonable technical and organizational measures to protect customer information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Although we make reasonable efforts to protect your personal information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Therefore, we cannot guarantee absolute security of information transmitted through our website.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer required, we may securely delete or anonymize it where appropriate.
Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.
These third-party websites and services operate independently and may have their own privacy policies and terms. Sajer Dokan is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party services you use.
Where permitted by applicable law, we may contact customers regarding new products, special offers, promotional campaigns, or other information that may be relevant to their interests.
Customers may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.
Please note that even after opting out of promotional communications, we may still contact you regarding essential matters such as order confirmations, delivery updates, payments, returns, refunds, or customer service issues.
Our website is intended for general users and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to certain personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Requests may be subject to applicable legal and operational requirements.
Sajer Dokan may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any updated Privacy Policy will be published on this page. We encourage customers to review this page periodically to stay informed about how we handle personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website.
Sajer Dokan
Email: info@sajerdokan.com
By using the Sajer Dokan website, you acknowledge that you have read and understood this Privacy Policy.
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