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Continue ShoppingWelcome to Sajer Dokan. These Terms and Conditions govern your access to and use of our website, services, and the purchase of products through our online store. By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
Please read the following terms carefully before using our website or placing an order.
By using the Sajer Dokan website, you agree to use the website only for lawful purposes and in accordance with these Terms and Conditions.
You must not:
Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to any part of the website or its systems.
Copy, reproduce, modify, distribute, or exploit any website content without prior written permission.
Interfere with the security, functionality, or proper operation of the website.
We reserve the right to suspend or restrict access to our website if we believe these terms have been violated.
All content available on the Sajer Dokan website, including but not limited to text, product descriptions, images, photographs, graphics, logos, icons, designs, and other materials, is owned by or licensed to Sajer Dokan and is protected by applicable intellectual property and copyright laws.
You may not reproduce, copy, modify, distribute, publish, or use any content from our website for commercial or other purposes without our prior written consent.
We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colors, availability, and other information displayed on our website are accurate and up to date.
However, there may occasionally be minor differences between the actual product and its appearance on the website due to photography, lighting, screen settings, or manufacturing variations.
Sajer Dokan reserves the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.
All product prices displayed on our website are subject to change without prior notice.
While we make every effort to maintain accurate pricing, errors may occasionally occur. If a pricing error is identified after an order has been placed, we reserve the right to contact the customer regarding the correct price or cancel the order and provide an appropriate refund where applicable.
Any applicable delivery charges, discounts, promotional offers, or additional fees will be communicated during the checkout process.
Placing an order through our website constitutes an offer to purchase the selected products.
All orders are subject to product availability and acceptance by Sajer Dokan. We reserve the right to accept, modify, or cancel any order at our discretion, including in circumstances involving:
Product unavailability.
Incorrect product or pricing information.
Suspected fraudulent or unauthorized activity.
Incorrect or incomplete customer information.
Technical or system errors.
Any other circumstances that may reasonably require order cancellation.
If an order is cancelled after payment has been made, the applicable amount will be refunded according to our refund policy.
Customers are responsible for providing accurate and complete information when placing an order, including name, phone number, delivery address, and other required details.
Sajer Dokan will not be responsible for delivery delays, failed deliveries, or additional delivery charges resulting from incorrect, incomplete, or inaccurate information provided by the customer.
Sajer Dokan may offer multiple payment methods, including Cash on Delivery and other available online payment options.
Customers are responsible for ensuring that all payment information provided during checkout is accurate and valid.
Orders may be subject to verification before processing or delivery.
We deliver products to the address provided by the customer during checkout.
Delivery times may vary depending on the customer's location, product availability, weather conditions, holidays, courier operations, and other circumstances beyond our reasonable control.
Although we aim to deliver orders within the estimated timeframe, Sajer Dokan does not guarantee a specific delivery date or time unless explicitly stated.
Customers may be contacted by our delivery team or courier service to confirm delivery details.
We want our customers to have a satisfactory shopping experience.
Eligible products may be returned or exchanged within 7 days of receiving the order, subject to our applicable Return & Refund Policy.
Products must generally be:
Unused and in original condition.
Returned with the original packaging, tags, accessories, and applicable documentation.
Free from damage caused by the customer.
Eligible under the specific product's return or exchange conditions.
Certain products may not be eligible for return or exchange due to hygiene, safety, personalization, or other applicable restrictions.
Customers are advised to review our Return & Refund Policy before requesting a return, exchange, or refund.
Customers may request cancellation of an order before it has been dispatched, subject to our cancellation policy.
Once an order has been dispatched or handed over to the delivery service, cancellation may no longer be possible.
Sajer Dokan also reserves the right to cancel an order when necessary due to product availability, pricing errors, suspected fraudulent activity, or other legitimate reasons.
From time to time, Sajer Dokan may offer promotional campaigns, discounts, vouchers, free delivery, special offers, or other promotional benefits.
Promotional offers may have specific eligibility requirements, validity periods, product restrictions, or other conditions.
Sajer Dokan reserves the right to modify, suspend, or discontinue any promotional offer at any time without prior notice.
Sajer Dokan takes reasonable measures to maintain the accuracy, security, and availability of our website and services.
However, we shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our website or the purchase or use of our products, to the extent permitted by applicable law.
We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, technical failures, internet interruptions, or other unforeseen events.
Our website may use third-party services such as payment gateways, courier services, analytics providers, advertising platforms, or other service providers.
The use of such third-party services may be subject to their respective terms, conditions, and privacy policies. Sajer Dokan is not responsible for the independent policies or practices of third-party service providers.
We respect the privacy of our customers and handle personal information in accordance with our Privacy Policy.
By using our website and placing an order, you consent to the collection and use of information necessary to process orders, provide customer support, arrange delivery, improve our services, and fulfill other legitimate business purposes as described in our Privacy Policy.
Sajer Dokan reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice.
Any changes will become effective when they are published on this page. Customers are encouraged to review these Terms and Conditions periodically to remain informed of any updates.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.
Any dispute arising out of or relating to the use of the Sajer Dokan website, purchase of products, or these Terms and Conditions shall be subject to the applicable laws and jurisdiction of the courts of Bangladesh.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, our products, orders, or services, please contact us through the contact information provided on our website.
Sajer Dokan
Email: info@sajerdokan.com
By using the Sajer Dokan website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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